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FAQs

Frequently asked questions.

Straight answers to what students, parents and international applicants ask most about Northgate House.

Section 01

Location & University of Derby

  1. 01. Where is Northgate House in Derby?

    Northgate House is on Agard Street in Derby city centre, postcode DE1 1DZ. It is around 0.3 miles from the University of Derby Kedleston Road campus.

  2. 02. How close is Northgate House to the University of Derby?

    About a 5-minute walk to the Kedleston Road campus. Around 7 minutes by routed footpath, 6 minutes by bike, 5 minutes by car or 17 minutes by public transport.

  3. 03. How far is Derbion shopping centre?

    Derbion is around 3 minutes from Northgate House.

  4. 04. Is Northgate House close to Derby railway station?

    Yes. Derby railway station is within walking distance, with direct trains to London (~1h30), Birmingham (~40m), Nottingham (~20m) and Sheffield (~30m).

  5. 05. Is the area safe at night?

    Northgate House is in central Derby on a well-lit street, with 24/7 CCTV across the building and secure entry for residents.

Section 02

Rooms & facilities

  1. 01. What room types are available at Northgate House?

    Ensuite rooms in shared student flats, plus self-contained studios in standard, deluxe and large sizes.

  2. 02. How many rooms are there in the building?

    165 student rooms across studios and ensuites.

  3. 03. What size is the bed?

    Every room features a small double bed (4ft).

  4. 04. What is the difference between a studio and an ensuite?

    A studio is self-contained, with its own kitchen and bathroom inside the room. An ensuite has a private bedroom and bathroom in a shared flat, with the kitchen shared with flatmates.

  5. 05. Is there a gym on site?

    Yes. Residents have free access to a fully equipped on-site gym. No separate membership.

  6. 06. Is there a cinema room?

    Yes. There is a communal cinema room, plus a games room with pool and foosball.

  7. 07. Is there a study space?

    Yes. Dedicated study rooms in the building, plus a desk and chair in every bedroom or studio.

  8. 08. Is laundry on site?

    Yes. There is an on-site laundry room with washers and dryers.

Section 03

Bills, Wi-Fi & inclusions

  1. 01. How much is rent at Northgate House?

    Studios and ensuite rooms start from approximately £100 per week, all bills included. Confirm the current price for your room type and dates with the team.

  2. 02. What bills are included?

    Electricity, gas, water, heating, Wi-Fi up to 200Mbps and contents insurance are all included as standard. There are no hidden costs.

  3. 03. How fast is the Wi-Fi?

    Wi-Fi speeds of up to 200Mbps are available throughout the building.

  4. 04. Is contents insurance included?

    Yes. Contents insurance is included for your belongings as part of the rent.

  5. 05. Will I get any unexpected utility bills?

    No. Electricity, gas, water and heating are all included in one price, so there are no separate utility bills to pay.

Section 04

Booking & viewings

  1. 01. How do I book a viewing?

    Use the book-a-viewing page, call the team on 01332 890850 (Mon-Fri, 9am-5pm) or email info@northgatehousederby.co.uk.

  2. 02. Can parents come to viewings?

    Yes. Parents and guardians are welcome at viewings.

  3. 03. How do I check availability or prices?

    Send an enquiry with your preferred room type and dates, or call 01332 890850. The team will reply with current availability and pricing.

  4. 04. When are you booking for?

    Northgate House is now booking the 2026/27 academic year.

  5. 05. What if my visa is refused?

    Northgate House offers a "No Visa, No Pay" guarantee. If your UK student visa is refused, you can cancel without paying, subject to the published terms. Confirm full terms with the team.

  6. 06. What if I don't get a place at university?

    Northgate House offers a "No Place, No Pay" guarantee. If you don't get a place at university, you can cancel without paying, subject to the published terms. Confirm full terms with the team.

Section 05

Parents & guardians

  1. 01. Is the building managed and supported?

    Yes. Northgate House has a dedicated on-site team and 24/7 CCTV with secure entry.

  2. 02. Can I attend a viewing with my student?

    Yes. Parents and guardians are welcome to attend viewings.

  3. 03. Are bills predictable?

    Yes. Rent is all-inclusive: electricity, gas, water, heating, Wi-Fi and contents insurance are all included, so there are no separate utility bills.

Section 06

International students

  1. 01. Can I book from overseas?

    Yes. International students can enquire and book without visiting in person. The team can walk you through the process by email at info@northgatehousederby.co.uk.

  2. 02. What is the "No Visa, No Pay" guarantee?

    If your UK student visa is refused, you can cancel without paying, subject to the published terms. Confirm full terms with the team before booking.

  3. 03. What is included when I arrive?

    Rooms are fully furnished (with a 4ft small double bed, desk, chair, wardrobe and storage) and bills are included, so you can move in with your essentials only.

  4. 04. How do I get to Northgate House from the airport?

    Most international students travel via train from a UK airport to Derby railway station, which is within walking distance of the property. The team can suggest the most straightforward route.

Section 07

Short stays & summer stays

  1. 01. Do you offer short or summer stays?

    Short and summer stays may be available depending on the season. Get in touch with your dates and the team will share the best options.

  2. 02. Is there a minimum stay?

    Minimum stay varies by season and room type. Contact the team on 01332 890850 to confirm before booking.

Get in touch

Didn't find your answer?

The team are happy to help directly. Send a quick message or book a viewing.

Mon-Fri, 9am-5pm

Agard Street, Derby, DE1 1DZ

Call 01332 890850

View rooms Book a viewing